Frequently Asked Questions

Google removes reviews that are fake, off-topic, spam, duplicated, contain restricted content, show a conflict of interest, or spread misinformation. We build each case around these specific violations.

No, and we won't promise to. We only pursue reviews that are fake, malicious, or violate Google's policies. Every case must be supported by a specific policy violation.

Typical turnaround is 3–10 business days from approval. Some cases move faster; complex cases can take longer. We track every removal and follow up as needed.

We scan your Google reviews, flag policy violations, estimate how many removals you qualify for, and project your new rating. There is no cost and no obligation.

After. You pay only for reviews that are successfully removed. If a review stays up, you don't pay for it.

We document the violation and resubmit when appropriate. Some rejections can be appealed with additional evidence. You only pay for confirmed removals.

In our experience, a removal can show up in the star rating first while the review itself stays visible for about two to four days, and during that time reporting or sharing it may return an error. It looks like a processing delay on Google’s side, and the review has dropped off on its own in our cases. If it is still showing after a couple of weeks, we follow up. You can read how Google handles reported reviews in its help article, Manage customer reviews.

We work with local service businesses, including dealerships, law firms, property management companies, medical and dental practices, mental health and child development providers, and restaurants. These businesses depend on Google reviews and face similar patterns of fake or policy-violating reviews, and we know how to document them.

Yes. We work within Google's own review policies and use Google's official reporting channels. We do not hack, harass, or manipulate reviews.

No. Removing policy-violating reviews typically improves your local search presence by raising your average rating and restoring trust signals.

No. AI assistants still depend on information they can retrieve from web indexes, search providers, and crawled sources. If Google, Bing, and other search systems cannot reliably find and understand your business, AI assistants have little dependable information to cite. SEO is the foundation AI search builds on, not something AI has made obsolete.

It is not a separate discipline or a shortcut. It uses the same fundamentals, including structured content, authority, local signals, accurate business information, and credible references. It adds attention to how AI assistants parse, summarize, and cite answers.

Standard reports such as Google Search Console do not provide a complete view of AI visibility or every AI referral. The practical check is to ask AI assistants the same location- and service-specific questions a prospective customer would ask, record which businesses and sources appear, and monitor those answers over time. We include that direct testing in the service.

Yes. A complete and accurate Google Business Profile is an important local signal. Your categories, services, location, hours, reviews, and contact details help traditional local search and give AI-assisted systems clearer information about the business.

Expect weeks to months, much like traditional SEO. Timing depends on your starting point, market, competition, and how quickly search and AI systems recrawl and reassess your information. It is a long-term visibility process, not an overnight fix.